Effective Date: 01-01-2024

At AQ SERVICES & Mart we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online store or use our services.

1. Information We Collect

We may collect the following types of information:

    • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for an account.

    • Non-Personal Information: We collect data such as browser type, IP address, device information, and website usage statistics to enhance your shopping experience.

    • Cookies: Our website uses cookies to track your preferences and improve your user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

    • To Process Transactions: Personal information is used to process your orders, deliver products, and communicate with you regarding your purchases.

    • To Improve Our Services: Non-personal data and cookies help us analyze website performance, improve navigation, and customize your shopping experience.

    • To Communicate With You: We may use your contact information to send you promotional offers, updates, or respond to your inquiries.

    • To Comply with Legal Obligations: We may share your data to comply with legal requirements or in the case of fraud prevention.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through secure servers using encryption technology, and sensitive data (such as payment details) is never stored on our servers after a transaction is completed.

4. Sharing Your Information

AQ SERVICES & Mart does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties such as payment processors and shipping partners to facilitate your purchases. These third parties are required to maintain the confidentiality and security of your information.

5. Your Rights

You have the right to:

    • Access Your Data: You can request a copy of the personal information we hold about you.

    • Correct Your Data: You can request corrections to any inaccurate or incomplete information.

    • Delete Your Data: You can request the deletion of your personal data, except when it is required for legal or transactional purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings, but disabling cookies may affect some functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites. AQ SERVICES & Mart is not responsible for the privacy practices or the content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you via email or on our website if the changes are significant.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

    • Phone: +44 9308977171 (UK) / +1 (346) 523 3402 (USA)